In the midst of an economic downturn and faced with evolving customer needs and a changing regulatory landscape, things needed to change. Operating costs were too high but there was a much bigger opportunity to take a whole of business review and to fundamentally rethink the business to position for the future.
A true transformation is a whole-of-business effort, but the client wasn’t set up to work that way. It was heavily siloed, unaccustomed to change, lacking leadership alignment and reluctant. From the boardroom to the field, our consulting partner worked across the business and with its people to deliver a transformation program that would catch the interest of the global power industry.
- $350m reduction in annual cost base
- An effective organization restructure and change program
- Enterprise-wide engagement and culture improvement
- Increased capability KPIs